At Deals Good Garden Tool Store, we understand that when you’ve ordered your gardening essentials, you’re eager to get started on your outdoor projects. That’s why we’ve designed a delivery service that’s as reliable as our garden tools, helping your purchases reach you safely and efficiently.
Good to know: We ship worldwide (excluding some remote areas in Asia and other locations) and offer two convenient shipping options to suit your needs and budget.
Our Shipping Options
Standard Shipping
Delivery Time: 10-15 days after dispatch
Carrier: DHL or FedEx
Cost: £12.95 (applied to all orders)
Our standard shipping option is perfect when you need your gardening supplies relatively quickly. With tracking available, you can follow your parcel’s journey right to your garden gate.
Free Shipping
Delivery Time: 15-25 days after dispatch
Carrier: EMS
Cost: FREE for orders over £50
Choose our free shipping option for budget-friendly delivery on larger orders. While slightly slower, this service reliably delivers your gardening essentials without additional costs.
Order Processing
We typically process orders within 1-2 business days (excluding weekends and public holidays). You’ll receive an email confirmation when your order ships, complete with tracking information where available.
Delivery Areas
We’re proud to ship to gardeners across the globe, though we’re currently unable to deliver to some remote areas in Asia and other locations. If you’re unsure whether we deliver to your area, please contact our friendly customer service team at [email protected] before placing your order.
Tracking Your Order
For orders shipped via DHL or FedEx, you’ll receive tracking information via email once your order is dispatched. EMS shipments may have limited tracking capabilities depending on your location.
What If I’m Not Home?
Our carriers will typically leave your parcel in a safe place or with a neighbour if you’re not available. For larger items like garden buildings or power tools, the carrier may contact you to arrange a convenient delivery time.
Returns & Exchanges
We want you to be completely happy with your gardening purchases. If you need to return an item, you have 15 days from receipt to initiate a return. Please see our Returns Policy for full details.
Gardening Tip: While waiting for your delivery, why not prepare your garden space? Clear the area where you’ll use your new tools or set up your garden structure, so you’re ready to get started the moment your order arrives!
Need Help?
Our customer service team is always happy to help with any delivery questions. Contact us at [email protected] and we’ll do our best to assist.
Happy gardening from all of us at Deals Good Garden Tool Store!